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NeuroSoph’s secure Specto AI platform builds enterprise-ready intelligent conversational AI chatbots. Specto’s conversational AI chatbots mimic human conversation and are trained on industry-specific data which enables them to understand the nuances in each industry.
NeuroSoph provides end-to-end conversational AI chatbots solutions that include the Specto AI platform, implementation services and integration with other systems and databases.
Most chatbots in the market are basic and follow pre-defined workflows. Conversational AI combines data, machine learning (ML), and natural language processing (NLP) to create technologies that understands, processes, and imitates human conversations.
Conversational AI chatbots combines these advanced technologies with traditional chatbots to help small-to-medium businesses and large enterprises augment customer experience. This results in greater accessibility, increased digital engagement, 24/7 365 support, faster and personalized responses, and improved customer satisfaction.
NeuroSoph has over 30 years of combined experience in the public sector with its product and services currently available on the Commonwealth of Massachusetts multi-state Information Technology Services contract ITS75.
Our team of technology and business professionals understand the challenges government agencies face every day in meeting the increasing demands to connect and communicate with its residents. Resident access to these government services is critical. In partnership with the Commonwealth of Massachusetts Executive Office of Technology Services and Security (EOTSS), NeuroSoph has developed and deployed its Specto AI platform to enhance access to government services and improve resident experience.
NeuroSoph’s Specto AI Platform specializes in developing government domain-specific AI chatbots that focus and excel in understanding the government domain and its wide variety of services, functions, terminology and jargon. Our supervised AI chatbots streamline government communication, delivering highly efficient, predictable, and accurate information to the public. By saving time, providing accessibility, instant support, and reducing staff workload, they improve government operational efficiency and service delivery effectiveness.
Our government-domain AI chatbots are fully transparent, using trusted and verified information sources within the organizations or agencies they serve. Therefore, our AI chatbots do not return random or unverified results. The knowledge base is built on validated processes and accurate information provided by the government agency.
The Specto AI platform maintains complete control over rules, patterns, and the knowledge base, allowing customization and refinement of chatbot behavior to meet government requirements. Most importantly, our government AI chatbots guarantee accurate and reliable information by rigorously verifying all responses.
